About Backstreet Books

About Us

Welcome to Backstreet Books, an independent bookstore rooted in Fulton, New York. From our storefront on Oneida Street, we’ve been connecting Central New York readers with books they’ll love. We’re glad you stopped by.

Who We Are

Backstreet Books is Fulton’s go-to destination for new books across every major genre. Our shelves — physical and digital — carry literary fiction, mystery and thriller, romance, young adult, children’s literature, and titles by New York State authors and regional historians. We refresh our selection regularly and make it easy to find exactly what you’re looking for.

Everything we do comes back to a few core commitments: honest service, transparent pricing, dependable fulfillment, and helping readers discover books that genuinely matter to them.

Our Mission

Backstreet Books exists to put the right book in the right hands. Whether you’re building a home library, searching for your next book club pick, introducing a young reader to great stories, or hunting down a title specific to Upstate New York, we’re here to help with recommendations and real answers. Books build bridges — between generations, between ideas, between strangers — and we work to bring that experience to everyone who shops with us.

What We Offer

  • New Books Across Genres: Fiction, mystery, romance, young adult, children’s literature, local history, and regional titles — updated regularly with new releases
  • FREE Standard Shipping: Complimentary delivery on every U.S. order, arriving in 3–8 business days. No minimum purchase required
  • Secure Checkout: All transactions protected with 128-bit SSL encryption and PCI DSS-compliant payment processing
  • Flexible Payment Options: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay
  • Responsive Customer Support: Our team is available Monday–Friday, 9:00 AM – 5:00 PM ET to assist with orders, recommendations, and questions
  • 30-Day Returns: Not satisfied? Return eligible items within 30 days of delivery for a straightforward refund

Why Shop With Us

  • Local & Independent: We’re a community bookstore based in Fulton, NY. Alongside national bestsellers and international titles, we carry books by New York authors, Upstate New York history, and regional subjects that larger retailers often overlook
  • Reliable Delivery: Orders are processed within 1–2 business days and typically arrive within 3–8 business days via USPS, UPS, or FedEx
  • No Hidden Fees: What you see at checkout is what you pay. Shipping is always free — no surprises
  • Secure Transactions: Your payment details and personal information are protected by industry-standard encryption and fraud detection
  • Quick Responses: We reply to all inquiries within 1 business day during our operating hours

Our Commitment to You

We believe online book shopping should be simple and trustworthy: fair prices, reliable shipping, helpful support, and a return process that doesn’t create headaches. We earn your trust through consistent service and honest communication — not fine print.

Thank you for visiting Backstreet Books. We hope to help you find your next favorite read.

Company Information

Business name: Backstreet Books
Address: 201 Oneida St, Fulton, NY 13069, United States
E-Mail: info@backstreetbooks.com
Phone: +1 315-598-5669

Customer Service Opening Hours:
Monday-Friday: 9:00 AM – 5:00 PM
Saturday-Sunday: Closed
Time Zone: Eastern Time (ET)

Response Time: We respond within 1 business day