About Backstreet Books

About Us

Welcome to Backstreet Books, Fulton’s beloved independent bookstore dedicated to fostering a love of reading throughout our Central New York community. Since opening our doors on Oneida Street, we’ve been the gathering place where neighbors discover their next favorite read.

Who We Are

Backstreet Books serves as Fulton’s cultural cornerstone, an independent bookstore built on the belief that local communities thrive when they have access to quality literature and personal service. Our carefully assembled collection features current bestsellers alongside enduring classics, with particular attention to titles by New York State authors, local historians, and voices from the greater Syracuse region. We pride ourselves on maintaining an inventory that reflects our community’s diverse reading interests – from mystery and romance to biography and young adult fiction. Every book that enters our shop receives personal consideration from staff members who read widely and recommend enthusiastically.

Founded with the vision of making exceptional literature accessible to everyone, our bookstore rests on pillars of outstanding customer service, fair pricing, prompt delivery, and an unwavering commitment to matching every reader with books they’ll treasure.

Our Mission

Our purpose centers on strengthening community bonds through the shared love of reading. Whether you’re a longtime Fulton resident searching for the perfect book club selection, a parent building your child’s home library, a student exploring new genres, or a visitor discovering our corner of Central New York, Backstreet Books welcomes you with genuine warmth and expert guidance. We believe books create connections – between authors and readers, between neighbors who recommend favorites, and between generations who pass down beloved stories. That philosophy shapes every interaction in our store.

What We Offer

Expertly Curated Selection: Every title receives personal attention from our passionate reading team, who assess each book for quality, relevance, and enduring appeal
FREE Standard Shipping: Enjoy complimentary delivery on all orders throughout the United States with arrival in 4-10 business days
Secure Shopping Experience: All transactions protected with 256-bit SSL encryption and processed through PCI DSS-compliant gateways for complete peace of mind
Multiple Payment Options: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay for your convenience
Knowledgeable Customer Support: Our dedicated team is available Monday-Friday, 10:00 AM – 6:00 PM ET, Eastern Time to assist with orders, recommendations, and questions
Risk-Free Returns: Changed your mind? Take advantage of our generous 30-day return policy for complete satisfaction

Why Choose Backstreet Books

Quality Commitment: When you choose Backstreet Books, you’re supporting more than a local business – you’re investing in Fulton’s cultural vitality. We know our customers by name, remember your reading preferences, and take genuine joy in matching you with books you’ll love. Our commitment to community extends beyond our shelves through author visits, reading programs for local schools, and partnerships with Fulton organizations. Unlike impersonal online retailers, we offer the irreplaceable experience of browsing among fellow book lovers, discovering unexpected treasures, and receiving recommendations from people who genuinely care about your reading journey.
Fast & Dependable Delivery: Orders processed within 1-3 business days and delivered in 4-10 business days
Customer-Centered Approach: Every step of your journey, from browsing to delivery, prioritizes your complete satisfaction
Transparent Policies: Clear shipping, return, and privacy guidelines with no hidden fees or unexpected charges
Secure Transactions: Industry-leading security protocols safeguard your personal and financial information at all times
Responsive Support: Questions or concerns? We respond within 1 business day during operating hours

Our Commitment to You

At Backstreet Books, we’re dedicated to delivering an exceptional online shopping experience. This commitment encompasses competitive pricing, rapid shipping, attentive customer care, and straightforward return processes. We understand that purchasing books online requires confidence, and we work diligently every day to earn and maintain that confidence through reliability, transparency, and superior service.

Thank you for choosing Backstreet Books. We look forward to becoming your preferred source for quality books and helping you build a personal library filled with titles you’ll cherish for years to come.